The August 2019 McKinley Fire Disaster destroyed homes and commercial properties in the Upper Susitna Valley. Individuals, families and businesses from milepost 85 to 91 on the Parks Highway were affected. Case Management is a time‐limited process by which a skilled helper (Disaster Case Manager) partners with a disaster affected individual or family in order to plan for and achieve realistic goals for recovery following a disaster. This comprehensive and holistic Disaster Case Management approach to recovery extends beyond providing relief, providing a service, or meeting urgent needs.
Scope of Services
The Disaster Case Management Supervisor scope of services include supervision of volunteer Disaster Case Managers, program development and over site, management and service delivery of assigned projects, disaster relief, assessments, supportive services, information and referral, financial assistance, advocacy and the development of long-term disaster recovery plans, maintaining case files and gathering and reporting program statistical and outcome data. Evening and weekend work may be required. Frequent field work may be required.
Fulfilling the scope of services includes, but not limited to:
- Serve a dual function both as a Case Management Supervisor and Disaster Case Manager.
- Provide oversight and supervision and support of volunteer Disaster Case Managers acting primarily as a point of accountability for all activity.
- Ensure accurate and timely documentation in client files.
- Determine and facilitate program goals and objectives with McKinley Fire LTRG Executive Board.
- Compiles and submits reports accurately and in a timely manner.
- Assigns caseloads to Disaster Case Managers.
- Manage a limited caseload of disaster clients as needed.
- Work with Disaster Case Managers to identify disaster survivor trends, gaps in service, and necessary outreach.
- Collaborate with other social service agencies to coordinate client services.
- Attends community disaster recovery meetings and long term recovery meetings.
- Understand grant requirements and specific preferences for funding sources.
- Reviews intake and assessment information to verify program eligibility and assigns case triage levels.
- Reviews and signs off on cases prior to case closure.
- Reviews and audits case files for accuracy and completion of McKinley Fire LTRG efforts on the client level.
- Prepare and present cases to LTRG for funding consideration.
- Assist volunteer Disaster Case Managers in preparation and presentation of cases to LTRG.
- Reviews check requests for financial assistance for clients.
- Reviews unmet needs and assistance applications prior to submission.
- Assists and provides reports as scheduled or requested.
- Serves as the secondary point of contact for resolving client complaints and grievances that are not able to be resolved by the Disaster Case Managers.
- Manages the transferring, the request for re-opening and closeout of client files and ensuring that all requirements have been met prior to signing off on a file.
This is a temporary, part-time, independent contractor position based on existing grant funding. Contractor will be paid an hourly rate of $15 to be invoiced by the contractor at regularly established intervals with a maximum of 45 hours per month. The contractor will be reimbursed for actual expenses up to $500 per month. Expenses may include mileage at $0.58 per mile or purchases pre-approved by the supervisor. A Reimbursement Form must accompany all receipts.
Apply by November 15, 2019.
- Review the Scope of Services above and complete the application. Click the button below to download the application.
- Write a cover letter briefly explaining why you want to be the Case Management Supervisor with a description of related past experience.
- Send the cover letter and completed application to:
Email: firstname.lastname@example.org or by fax: (907) 435-8011
For questions call Tom Phillips at (907) 354-0090 or (907) 495-8010